ASIS for U Software Terms

Parts of this website run on ASIS for U™ (the "Software"), a Growth as a Service ("GaaS") platform for insurance agencies. The Software is owned by SmileSys Inc. ("SmileSys"). It is licensed to Your Agency Insurance (the "Agency"), which uses it to serve its customers. These terms apply to everyone who uses the Software, including the Agency's customers, prospects, staff and administrators. They add to the Agency's own Terms of Use and Privacy Policy; they don't replace them.

What the Software includes

The Software includes the site's guided chat assistant, the certificate of insurance portal, policy and document access, coverage summaries, email campaign and tracking tools, the agency administration console, and the code, designs, databases, workflows and documentation behind them. Updates, new versions and new features are part of the Software too.

Ownership: all rights reserved

SmileSys owns all right, title and interest in and to the Software. That includes its source code, object code, architecture, user interface, look and feel, text, graphics, workflows and documentation, and every copyright, trade secret, patent and other intellectual property right in it.
"ASIS for U," "ASIS4U," "Agency Service & Insurance Suite" and the related logos are trademarks of SmileSys Inc. You may not use them without SmileSys's written permission.
The Software is licensed, not sold. Using the Software doesn't transfer any ownership to you or to the Agency. All rights not expressly granted in these terms are reserved by SmileSys.

Your license to use the Software

While you follow these terms, SmileSys gives you a limited, personal, non-exclusive, non-transferable, revocable license to use the Software through this website. You may use it only for its intended purpose: dealing with the Agency about your insurance. Agency staff may use it only to run the Agency's business, under the Agency's agreement with SmileSys.

What you may not do

Unless SmileSys agrees in writing, you may not:

copy, modify, translate or make derivative works of the Software;
reverse engineer, decompile, disassemble or otherwise try to discover the Software's source code, structure or algorithms, except where the law expressly allows it;
sell, resell, rent, lease, sublicense, white-label or offer the Software to anyone else as a service;
use the Software, or anything learned from it, to build a competing product or service;
scrape, crawl, data-mine or access the Software by automated means;
try to get around its security, sign-in, verification or rate limits, or reach accounts or data that aren't yours;
remove or change any copyright, trademark or other notice in the Software; or
use the Software to break the law or anyone's rights, or to send spam or malicious code.

Data

The Agency's business data, and the personal and policy information of its customers, belongs to the Agency. The Agency's Privacy Policy governs it. SmileSys processes that data only to provide, secure, support and improve the Software for the Agency, and doesn't sell it. SmileSys may use anonymous, aggregated information that doesn't identify you or the Agency to run and improve the Software.

Not an insurer or agent

SmileSys is a software company. It isn't an insurance company, agent or broker, and it doesn't sell, quote, bind or service insurance. All insurance products, advice, certificates and decisions come from the Agency and the insurance carriers it works with.

Coverage summaries and other automated content in the Software are general explanations. They are reviewed by the Agency before you see them. They aren't legal advice and don't change your policy; your policy documents always control.

Availability and changes

SmileSys may update, change, suspend or stop any part of the Software at any time, including for maintenance or security. It may also suspend access for anyone who breaks these terms.

Disclaimer of warranties

To the fullest extent the law allows, the Software is provided "as is" and "as available." SmileSys disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement. SmileSys doesn't promise that the Software will be uninterrupted, error-free or secure.

Limitation of liability

To the fullest extent the law allows:

SmileSys and its officers, employees and suppliers aren't liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising from the Software or these terms.
SmileSys's total liability to any user is limited to one hundred U.S. dollars (US$100).

This doesn't limit any rights you have under an insurance policy, or against the Agency or a carrier.

Feedback

If you send ideas or suggestions about the Software, SmileSys may use them freely, with no obligation to you.

Ending your use

Your license ends automatically if you break these terms, or when the Agency stops using the Software. The sections on ownership, restrictions, disclaimers, limitation of liability and governing law continue after that.

Governing law

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any dispute about the Software will be handled in the state or federal courts serving Williamson County, Texas.

Changes to these terms

SmileSys may update these terms. The effective date at the top shows when they last changed. If you keep using the Software after a change, you accept the updated terms.

Contact

Questions about these terms, or about using the Software in this agency's services, can go to agent@asisforu.com. We'll pass software and licensing questions on to SmileSys Inc.

ASIS for U™ Software Terms of Use